Shipping & Delivery Info

ORDERING & SHIPPING

Orders are accepted through our secure website or thru our social media pages. However, if you would like to place your order by phone, we are happy to speak with you.  If you place your order through our website, you will receive an order confirmation/order number and total at the conclusion of the checkout process. Because our collection is handcrafted and artisan made, most products are "made to order", however, we tend to keep a small inventory of certain pieces and point of sale items that can ship immediately.  Regardless, our standard processing time for orders, PRIOR to shipping, is 4-5 business days. Holidays are an exception where we may exceed this time period, but we will announce any adjustments via our social media pages, or in the case of a delay to a specific order, we will contact you directly.

ORDERS WITHIN THE U.S.

Domestic orders are shipped by either your choice of First Class US Mail (3-5 days), Priority Mail (2-3 business days) or Express Mail (1-2 days depending on destination) and is calculated during checkout. Shipping charges for other methods are calculated based on weight and destination zip code. Illinois residents will be charged the current Illinois sales tax rate.  Missouri customers will be charged the current vendor use tax as we are a Missouri based corporation. All packages are shipped with a tracking number, so you can follow the journey of your package. You will receive a shipping notification email that contains such tracking number once we’ve shipped the order. (Please make sure to check your SPAM account as these emails may sometimes end up there).

ORDERS OUTSIDE THE U.S.

International orders are shipped by First Class International Mail which is calculated during checkout. Shipping times vary by country. Please consult www.usps.com for the average shipping time for your particular destination or contact us via email to request an estimation. If you desire a faster method such as Priority International, please email us prior to purchasing for options and rates available. Shipping charges for other methods are calculated based on weight and destination. All international orders are shipped to the address you provide on your order. All international packages require and are shipped with a unique Customs Number. This number can be used to track your package through the USPS within the United States only. Note that additional import, customs, tariff fees and sales taxes may be due at time of delivery in accordance with your country’s specific requirements. We are not responsible for those fees. Also note that once your package leaves the US, we do not have any control over its status, thus we are not liable for loss, theft or non-delivery and will not issue refunds for these situations. Although we cannot be responsible for packages held in customs or lost in transit, we will do our best to assist with any shipping issues.

FREE SHIPPING OFFER

SureShot Jewelry offers Free Shipping for U.S. orders placed at SureShotJewelry.com with a minimum purchase of $50 required. To participate, simply add merchandise to your shopping cart and complete the checkout.  The system will automatically deduct the shipping from your cart. Orders that ship using the FREE SHIPPING method usually ship the most economical way possible (USPS First Class) and may take between 3-10 days in transit. If you require faster delivery, we recommend upgrading to a faster or expedited shipping method that we offer - USPS Priority Mail and USPS Express Mail.

PROCESSING & TRANSIT TIMES

Please see the table below for processing time and in transit time based on the United States Postal Service and shipping method you select in checkout. For more accurate shipping costs, please proceed to checkout to view available shipping methods and rates for your order.

Carrier Order Processing Time Time In Transit
Until Delivery
Total Number of Days from
When Order Is Placed
Free Shipping – No Rush – 1st Class
(not guaranteed)
3-4 Business Days 3-10 Business Days 6-14 Business Days
Standard Shipping
(not guaranteed)
3-4 Business Days 3-8 Business Days 6-12 Business Days
USPS Priority Shipping
(not guaranteed)
3-4 Business Days 1-3 Business Days 4-7 Business Days
USPS Express Mail Shipping
(guaranteed)
3-4 Business Days 1-2 Business Days 4-6 Business Days

 

PACKAGING

Our packaging reflects the rustic nature of the collection. We believe that presentation is just as important as the product itself! We are environmentally conscious so our gift boxes and padded mailers are 90% post-consumer paper and 100% recyclable. All SureShot Jewelry jewelry and/or accessories are uniquely mounted, wrapped in coordinating tissue and packaged in our kraft colored recycled gift boxes, labeled with our SureShot™ logo and tied with a natural jute bow. For the holiday season, we use classic/simple coordinating holiday tissue and ribbon. In keeping with our environmental policy, we will comfortably combine items in a single gift box when we are able. If you require a separate box for each item, please email us after check out and let us know your preferences. At this time, we do not offer any additional gift wrapping, however, as an option to our gift boxes, you can purchase one of our branded SureShot jewelry pouches from the website. Gift bags are produced from 100% all organic cotton and provide excellent storage for your SureShot™ jewelry. If giving SureShot™ as a gift, these bags will enhance the presentation.  Jewelry pouches are enclosed in the gift box along with your jewelry.