ORDERING & SHIPPING

Orders are accepted through our secure website or by phone. You will receive an order confirmation number and total at the conclusion of the checkout process. Because of the handcrafted nature of our collection, most products are "made to order", therefore we have a standard 4-5 business day processing time PRIOR to shipping. Holidays are an exception where we may exceed this time period.

ORDERS WITHIN THE U.S

Domestic orders are shipped by either your choice of First Class US Mail (3-5 days), Priority Mail (2-3 business days) or Express Mail (1-2 days depending on destination) and is calculated during checkout. Shipping charges for other methods are calculated based on weight and destination zip code. Illinois residents will be charged Illinois Sales Tax. All packages are shipped with Delivery Confirmation to track your order. You will receive a shipping notification via email that contains your tracking number once we’ve shipped the order. (Please make sure to check your SPAM account as these emails sometimes end up there).

Orders Outside the US

International orders are shipped by First Class International Mail which is calculated during checkout. Shipping times vary by country. Please consult www.usps.com for the average shipping time for your particular destination. If you desire a faster method such as Priority International, please contact us prior to purchasing. Shipping charges for other methods are calculated based on weight and destination. All international orders are shipped to the address you provide on your order. All international packages require and are shipped with a unique Customs Number. This number can be used to track your package through the USPS within the United States only. Note that additional import, customs and sales taxes may be due at time of delivery in accordance with your country’s specific requirements. We are not responsible for those fees. Also note that once your package leaves the US, we do not have any control over its status, thus we are not liable for loss, theft or non-delivery and will not issue refunds for these situations. Although we cannot be responsible for packages held in customs or lost in transit, we will do our best to assist with any shipping issues.

PAYMENT

We welcome the following methods of payment: Visa, Mastercard, Discover, American Express, eChecks and Paypal are all accepted through our secure Paypal checkout. Please note that eCheck payments through Paypal can take up to one week to process and may delay shipping of your purchase.

PACKAGING

Our packaging reflects the rustic nature of the collection. We believe that presentation is just as important as the product itself! We are environmentally conscious so our gift boxes and padded mailers are 90% post-consumer paper and 100% recyclable. Your jewelry and/or accessories are uniquely mounted, wrapped in coordinating chocolate colored tissue and packaged in our kraft colored recycled paper gift boxes, labeled with our SureShot™ logo and tied with a natural jute bow. In keeping with our environmental policy, we will comfortably combine items in a single gift box when we are able. If you required a separate box for each item, please email us after check out and let us know your preferences. At this time, we do not offer any additional gift wrapping, however, as option to our gift boxes, you can purchase one of our branded SureShot gift pouches. Simply check the appropriate box in the listing before adding product(s) to your cart. Gift bags are produced from 100% all organic cotton and provide excellent storage for your SureShot™ jewelry. If giving SureShot™ as a gift, these bags will enhance the presentation. We also offer these gift bags separately for sale on the website.

RETURNS AND EXCHANGES

We want you to be happy with your purchase! If you are not satisfied with your order, we ask that you contact us within 7 days of receipt at sales@sureshotjewelry.com. Please do not send jewelry back without prior authorization.  Any returns received without prior authorization are subject to a 30% restocking fee.  If all conditions for return or exchange are met, we will authorize the return/exchange and you can follow the instructions below.  Jewelry and accessories for return or exchange must be unworn and in its/their original packaging. We're sorry, but we do not accept earrings for return or exchange nor do we accept customized jewelry back.  Metal cuffs and belt buckles are non-returnable due to these being a made to order item.  Please include a copy of your original invoice with the jewelry and it should be shipped in its original gift box and then in a padded mailer or box. You assume all responsibility for the security, condition, shipping and handling of the returned and/or exchanges item(s). You are responsible for shipping and handling fees for any items where exchanges have been granted. Unless the order is defective or incorrect, shipping costs are non-refundable. Refunds are given less the cost of shipping or exchange. Once you've contacted us as per the above and we've authorized your return or exchange, the address for mailing is: SureShot Jewelry, P.O. Box #7, Quincy, Illinois, 62306. Please note that we reserve the right to refund for any reason.  Due to our method of processing casings, our constant change of inventory due to the high volume of casings we process and the many brands we may have at any given time, we cannot guarantee any matches to lost earrings, therefore it is best to simply purchase a new pair.  If you have questions, you may email us at sales@sureshotjewelry.com.  Note that any SureShot brand jewelry and/or accessories purchased from another online venue, shop, platform, or website are subject to the policies of that particular venue, shop, platform or website.  We do not accept returns or exchanges from other platforms to this mailing address.  See that shop, platform, venue or website's individual policies for assistance with any return or exchange.  We are not responsible for mailed items to this return address that are from other online shops, websites, platforms or venues.  And again, please do not send jewelry back without prior authorization.  Any returns received without prior authorization are subject to a 30% restocking fee.
 

CUSTOMER PROVIDED CASINGS / CUSTOM ORDERS

I have my own casings. Can you produce your SureShot™ designs using my casings?

Absolutely! Whether you just shot your first round as a new gun owner, or you landed your first deer or if you have military related (21 gun salute) rifle casings, we are happy to use your casings in our SureShot™ designs. Email us at sales@sureshotjewelry.com for more information. Note that each of our designs are made with certain casing sizes and use coordinating bezel sizes in diameters that only fit those casings. For this reason, your choice of design will be highly dependent on your casing(s). If you are not sure what size your casing is by the headstamp, please include a picture of your casings when emailing us with the headstamp showing. Also give us the diameter size of the top of the casing. We will contact you to discuss your options and provide you with instructions for mailing your casings to us. Note that we cannot accept casings that have bullets in them, new ammo, or casings that have live primers. Please allow us 1-2 weeks production time prior to shipping to create your design although we will do our best to ship within 1 week of ordering. All custom pieces are final sale.

Ready to move forward in submitting your casings? Click HERE to learn how.

Custom Designs

Since SureShot™ is the largest jewelry and accessory collection in the country, we are certain we have a style or design that will meet your needs. We pride ourselves on having the most comprehensive line of jewelry and accessory offerings available on the market along with the widest selection of calibers and casings you will find anywhere. We will continually create new designs to the collection as trends and fashion moves forward so check back often and sign up for our newsletter to stay abreast of new products. Have a suggestion for a new design? Contact us and let us know!

I love one of your necklaces, but I want it to be on a shorter/longer chain. How much will this cost?

SureShot™ pieces were designed using chain lengths that are complementary, balanced and in proportion to the rest of the design. As jewelry artisans, we feel the designs are the perfect length as offered. If you want a shorter chain, you can purchase the necklace as it is and have the chain customized or shorten it yourself using DIY methods. If you need a longer chain, please email us about purchasing a separate chain and the cost associated with it at sales@sureshotjewelry.com.

Do you do Engraving?

No, we are not engravers. Engraving requires special equipment that is readily available at a local jeweler in your local area. If you want to know if a product can be engraved, please email us. Several of our accessories can be engraved.

We are having a country/western themed wedding. Do you do wedding party work?

Absolutely! Our creator and designer of the SureShot collection was in the wedding business for nearly 20 years. She used to work personally with brides to plan the perfect wedding theme, from the flowers to the church to the reception. Click on the Wedding Party link on our home page to learn more or contact us at sales@sureshotjewelry.com.

SIZING – WHAT’S IT ALL ABOUT?

How can I tell what sizes your jewelry pieces are?

A picture can be deceiving as to the size of the piece you’re ordering. And size matters. For this reason, you will always find multiple shots of a SureShot™ design in each listing including a photo taken with a coin to better the size and proportion of the design. We also indicate the size of the piece or length of the chain or how long the drop of an assemblage to be within the listing descriptions. We state measurements in American inches and/or millimeters. If in doubt, email us for more details about the piece you’re interested in.

Bracelet Sizes

Most women feel comfortable wearing a bracelet that is 7 to 7-1/2 inches in size, which is the standard length. The bracelet will hang between your hand and wrist bone, which is the most attractive position. Most of our bracelets are “standard” length. If the length is smaller or larger than standard length, the description will state this.

Wrist Sizing

Measure your wrist with a flexible, soft tape measure (or a piece of string) just above the wrist bone (above the wrist bone is the area between your hand and the wrist bone). This is your actual wrist size, not your bracelet size. Add 1/3” to 1” to your actual wrist size, giving you your approximate bracelet size. The more you add to your wrist size the more your bracelet will hang lower to your hand.

Standard Bracelet Sizes

  • 7” Average woman’s wrist
  • 8” Average man’s wrist or woman with large wrist
  • 9” For man with large wrist


  • Re-Sizing of our Bracelets

    If your wrist is larger, depending on the design and size requested, we may be able to make the bracelet larger by adding a key/link, larger clasp or extra rings to the end or ends.

    If your wrist is smaller, generally we will be able to remove a key/link or remove a link or two of the bracelet’s core depending on the size requested and the design of the bracelet.

    BRACELETS: If you want a bracelet resized, please contact us prior to making your purchase to discuss your needs. Costs are dependent upon the individual bracelet, the materials, and work involved.

    METAL CUFFS: Our cuffs are not cut and formed in our studio, rather they are purchased, so we are not able to create the base cuff in a custom size. Our cuffs a standard size and will fit most 7-8” wrist sizes. Note that metal cuffs are meant to sit behind the wrist bone and not spin loosely. They are meant to be stationery but not tight. If your wrist is larger or smaller than this 7-8” range, and depending on your personal preferences regarding fit, our cuffs may not be a good fit. Note that if you have a smaller wrist, please email us after purchase and let us know as we can pinch the base cuff before construction to make its circumference smaller for a better fit. Due to cold construction methods, our cuffs are NOT adjustable after completed. We cannot guarantee the connections if you attempt to resize a metal cuff post purchase and is not covered under our return/exchange policy. LEATHER CUFFS: Our leather cuffs are made with two snaps, one at 7” and the other at 8” and seem to be perfect for most.

    Necklaces Sizes

    Necklace lengths are measured from the hollow at the base of your throat. Choker 12-16 inch: This length falls perfectly around the base of the neck. This is a classic and versatile way to show off your signature pendants.

    Princess 18-20 inch: Perfect length for pendants and to make an eye-catching look. This is the most common and classic length for most women. This length is great for both casual and business attire. If you’re not certain which length is right, this is an excellent choice.

    Matinee 20-24 inch: A 20” is the next most popular length for both casual or business attire. This length is perfect to wear over your clothes or with a plunging eck line.

    Opera Length 26-35 inch: This is a long necklace offering many options. It can be worn as a single strand or even doubled up as a choker length.

    Men’s Necklace Lengths

    Most men today wear their necklaces at longer lengths or at their individual preferences. This length usually falls at around 22-24”. Please contact us if you need to adjust the sizing of one of our men’s or unisex necklace styles to fit your preference.

    ABOUT THE AMMUNITION WE USE

    Are the bullets and shotgun casings safe to wear?

    All SureShot™ jewelry and accessories are made using once fired or “spent” casings. This means that they are “dead” and can no longer be shot through a pistol, revolver, rifle or shotgun. If you notice the centers of all of the bullets or shotgun casings have dimpled primers in the center. This indicates that they have in fact been fired through a firearm and thus dead and safe.

    Do you clean the casings before using them in jewelry applications?

    We put all casings through a thorough cleaning and polishing process prior to using them in any jewelry application. The cleaning process removes any debris and any gun powder residue. The tumbling process utilizes special mediums mixed with a microcrystalline wax compound that gives the casings their luster and aids them in retaining their shine as well as to deter fingerprints and tarnishing.

    Do you have a list of all of the calibers and gauges you carry in the SureShot™ collection?

    We pride ourselves on having the largest selection of bullet, rifle and shotgun casings you will find in the country. We carry all of the most popular casings and calibers, but if there is a special caliber that you are looking for, please email us as we do keep small inventories of special casings in reserve for those unique requests. We also have reputable resources where we can source just about any casing you may be looking for – from hard to find 32-20s to wild game ammo like 505 Gibbs. Simply email us with your request. To find all jewelry and accessories that use a particular casing or caliber, simply enter that number in the search box on the site and it will return all pieces from the collection that utilize it. Some of our earring styles, rings, money clips and cuff links offer several optional bullet casing calibers for a particular design. The listing descriptions will indicate these options, so if you like a product, but want it in a different caliber or gauge, the listing descriptions will give you any options (if any). Feel free to email us if you are not finding what you are looking for.

    CARING FOR YOUR BULLET/SHOTGUN CASING JEWELRY

    Bullets and shotgun casings are made of brass and brass WILL tarnish over time. For this reason, all of our listings have a checkbox for your convenience to purchase a polishing cloth. This cloth is only to be used on the top or face of the bullet or shotgun casing(s) as needed. In the case of a piece that uses entire bullet casings, you can use the cloth to clean the shank of the casing as well. In the case of a cuff or design that uses other components, bezels, filigrees, chain or other metal indings, this cloth is NOT to be used excessively on these parts due to our components being finished with an oxidized or vintage patina. Excessive use of a polishing cloth on these parts will only take the oxidation away and shine the metal, thus eliminating the vintage look it currently has. Note that we’ve already applied a special coat of micro-crystalline wax to the top(s) of your bullet or shotgun casings. In the case of entire bullets, we’ve tumbled them in a special wax compound prior to application in the jewelry. These processes will deter both fingerprints deter tarnishing. Regardless, over time, you will eventually have to clean the casings to return them to their shiny luster. Our polishing cloths are always available for purchase on the website. To clean your casings, take the cloth and gently wipe in a circular motion over the tops of each casing. In the case of entire bullets, gently wrap the cloth around the shank and while holding the top lip of the bullet, gently turn the bullet back and forth to clean the bullet(s). Note that this cloth will get dirty after repeated use, but you can keep it in its bag and reuse it until it turns completely black on both sides.

    Caring for Leather Components

    Excessive heat and moisture can damage leather cording and cuffs. SureShot™ only uses high quality genuine leather or suede cording for its necklaces and heavy 8-9 oz. strap leather for its cuff bracelets. We suggest avoiding wearing any leather jewelry in the shower, hot tub, sauna or swimming pool as these can easily damage your leather. Over time, leather will darken from normal wear, water exposure, skin oils and lotions. Our genuine leather will become soft and supple over time, yet retain its rich leather aroma. All of our leather components are made in the USA.

    GENERAL JEWELRY TIPS/INFORMATION

    More About our Components

    SureShot™ jewelry and accessories possess a unique, oxidized finish to give most of our designs a rustic charm. These elements include our filigrees, bezels, embellishments, chains and findings. Extended periods of non-use and exposure to elements may speed the tarnishing process. Elements that may cause your jewelry to become dirty through wear are things like sweat, perfume, lotions, soaps, among lots of other daily items. They can and will deposit chemicals on your skin which can affect your jewelry and in turn your skin. As a result, the reaction of the dirty jewelry may cause a residue that may end up on your skin. The trick to keeping most metals from tarnishing or turning your skin a weird color is to keep your jewelry clean and dry. Keeping it dry, not wearing it if you perspire easily, and keeping it in air tight containers or baggies when not in use will all contribute to its longevity. Also keep in mind, that the same things like sweat, perfumes, lotions, soaps and simply your own unique skin oils can affect the jewelry and in turn may cause a reaction of the jewelry. Note that this has nothing to do with the quality of our components, but a reaction that can occur from ANY jewelry you wear.

    If you find you have to clean your jewelry with a soft cloth, keep in mind that you may remove some of the oxidation and it may begin to look shiny and the cloth may turn black. Once the oxidation has been removed, it cannot be replaced, so take care in being harsh with any cleaning cloths. You may effectively clean the chain in very mild, soapy water, but take care NOT to let any of the other components to come into contact with any water. We also do not recommend the use of any jewelry dipping solutions as they may be abrasive to the finishes or the delicate findings. Please contact us for more information. We are not responsible for any damage due to cleaning with water or other liquids. We recommend avoiding water or any liquids completely. As with any costume jewelry, it is best to avoid wearing your jewelry in the shower, while sleeping or exercising, and remove any rings before washing your hands.

    What is the content of your earring components?

    We use stainless steel French wires and stainless posts. Our brass wires are essentially brass over steel. Always read the listing descriptions for this information or feel free to email us if you have a concern about a particular product. A special note: All of our earrings are finished both front and back and we will always include a photo in the listing of the backs of our designs. They clearly show that our earrings are properly set in bezels or mountings. These bezels and mountings are both lead and nickel free to protect your skin should you have sensitivities. How unsightly would it be to turn over your jewelry and find a raw cut bullet or the hollowed inside of a shotgun casing showing! As true jewelry artisans, we produce jewelry that is presented finished both front and back. This translates to quality jewelry and what makes SureShot™ stand out above the rest.

    Does SureShot jewelry contain lead or nickel?

    All components and findings used in our jewelry are both lead and nickel free All components and findings are sourced and handcrafted in the USA unless otherwise stated in the product's description area. Note that bullets are made of brass, and silver colored bullets are actually brass bullets with a nickel plating over them. As with all SureShot™ Jewelry, we properly mount or bezel set our casings so the raw bullet will never be in contact with your skin or clothes. This is important to note for those with allergies. Many makers of bullet jewelry simply leave the raw backs of bullet and shotgun casings, but here at SureShot™ we take special care in properly finishing our work both front and back to ensure comfort, safety and quality overall with all of our jewelry.

    Do you carry Sterling Silver jewelry?

    SureShot™ currently offers a wonderful line of sterling silver jewelry including necklace, earring and bracelet styles. Click on the "Sterling Collection" in the left navigation menu to see all we have to offer.

    LENDING AND DONATIONS

    Can I borrow pieces for a shoot?

    If you are a stylist, blogger, editor, photographer or PR firm, we love lending and we love free press. Please contact us at info@sureshotjewelry.com

    Do you donate pieces for auctions or giveaways?

    SureShot is familiar with the large number of events that occur in the hunting and shooting industry every year. Although we love the exposure, we cannot possibly donate to every event, so if you would like to have SureShot™ as part of your next silent auction or giveaway, please note that we are generally budgeting one year in advance. Please contact us at info@sureshotjewelry.com for more details.

    DO YOU WHOLESALE?

    Yes we do! Our stocklists include gun shops, gun clubs, tactical stores, online hunting, shooting and outdoor related sites, western apparel and fine boutiques all over the US. Please click on the “For Retailers” tab at the bottom of the Home Page to learn more about how to become one of our SureShot™ retail partners or simply email us at wholesale@sureshotjewelry.com.