Shipping & Delivery Info

Orders are accepted through our secure website or thru our social media pages.  Once you place your order, you will receive an order confirmation with order number and total at the conclusion of the checkout process. Because our collection is handcrafted and artisan made, most products are "made to order" so we have a stated processing time of approximately 7-10 business days, however, depending on the design or item, we tend to keep a small inventory of certain pieces and point of sale items that can ship immediately, while others may not take the full processing time.  Still other designs have a longer than normal processing time due to their construction and the listing description will indicate this (i.e. belt buckles). Multi-item orders are an exception and may take over the 7 -10 business days depending on the content of the order.  If you are placing a multi item order, we recommend contacting us to place the order instead of ordering thu the site. We may be able to offer discounts, we can note your timeframe and delivery needs, and work with you based on our then current order volume, and recommend the right shipping choice based on that timeframe so your order can be produced and shipped in time.  Wholesale orders are processed according to our wholesale policies and do not apply here. Holidays are also an exception where we may exceed this time period, but we will announce any adjustments via our social media pages, or in the case of a delay to a specific order, we will contact you directly.  NOTE: Choosing a faster shipping method, other than First Class does NOT change the stated processing time, only the speed at which your order will ship once it has been completed and shipped out.

ORDERS WITHIN THE U.S.

Domestic orders are shipped by either your choice of First Class US Mail (3-5 days), Priority Mail (2-3 business days) or Express Mail (1-2 days depending on destination) and is calculated during checkout. Shipping charges for other methods are calculated based on weight and destination zip code. Illinois residents will be charged the current Illinois sales tax rate.  Missouri customers will be charged the current vendor use tax as we are a Missouri based corporation. All packages are shipped with a tracking number, so you can follow the journey of your package. You will receive a shipping notification email that contains such tracking number once we’ve shipped the order. (Please make sure to check your SPAM account as these emails may sometimes end up there).

ORDERS OUTSIDE THE U.S.

International orders are shipped by First Class International Mail which is calculated during checkout. Shipping times vary by country. Please consult www.usps.com for the average shipping time for your particular destination or contact us via email to request an estimation. If you desire a faster method such as Priority International, please email us prior to purchasing for options and rates available. Shipping charges for other methods are calculated based on weight and destination. All international orders are shipped to the address you provide on your order. All international packages require and are shipped with a unique Customs Number. This number can be used to track your package through the USPS within the United States only. Note that additional import, customs, tariff fees and sales taxes may be due at time of delivery in accordance with your country’s specific requirements. We are not responsible for those fees. Also note that once your package leaves the US, we do not have any control over its status, thus we are not liable for loss, theft or non-delivery and will not issue refunds for these situations. Although we cannot be responsible for packages held in customs or lost in transit, we will do our best to assist with any shipping issues.